FAQ

Q: Are wholesale discounts available?

A: We offer 20% off purchases of 50+ tassels/poms or $200+ of qualifying items. To redeem, please use the following codes at checkout:
HAPPYBEADS20  - 20% off $200+ of qualifying items
TASSELJOY20 - 20% off 50+ tassels/poms

Vintage Vinyl record beads have their own sliding scale for deeper bulk discounts. A few of our rarest findings may not qualify for discounts. Please message us with inquiries if interested in discounts on items other than bone beads, tassels or pom poms.

Q: Can I order large quantities of one tassel/pom color?

A: We typically stock a maximum of 100 pieces per color in our studio, and have open orders for products, so we can’t always fill a large order from our stock. If you are looking for large quantities, we offer custom runs at 30% off list price with a minimum purchase of 100 pieces per color.

Since tassels/poms are dyed and by hand, turnaround is 4-8 weeks depending where we are in our production schedule. If ordering a color we already carry, we can ship a portion from our stock to tide you over until your custom run is complete.

Please message us to set up your custom run!

Q: Can you make a custom tassel/pom design or color?

A: If you are interested in 100+ pieces, send us design, colors and quantities you have in mind and we’ll check with our artisans to make sure they’re able to bring your dream to life!

Minimum purchase is 100 units per color and pricing varies depending on design. Since tassels/poms are dyed and made by hand, turnaround time is 4-8 weeks after finalizing design, depending where we are in our production schedule.

Q: How long do you take to respond to messages?

A: There is a team of smiling faces monitoring our inbox, so we typically respond within a few hours. Please allow extra response time if you message us overnight or over the weekend. We’re a small company, and try to get some time away from our devices during those times.

Q: Can I shop in person?

A: All of our business is done online. We’re set up in our studio and daily schedules to ship, ship ship! As much as we'd love the company, this translates to a beautiful mess that isn’t fit for visitors. We've got our goodies listed online and ship within 1-3 business days. With the added thrill of receiving a package, it's more fun than shopping in person.

 

Click here for our Shipping & Returns Policies

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