Policies

⚡We take 1-3 BUSINESS DAYS to ship.

We would love to ship your order the moment you place it, but unfortunately that's not always possible! As a small business, we ship an unbelievable number of orders every day, and to keep things faire we ship in the order they come into our queue.

Orders usually ship within 3 business days. Occasionally, it may take a day or two longer if we're experiencing exceptionally high order volume.

Please note: we ship Monday - Friday via USPS, unless other requests are made.

⚡EXPEDITED SHIPPING 
If you wish to expedite your shipping, please choose the desired shipping method at checkout.  Expedited shipping speeds up delivery after an order leaves our studio, but has no bearing on in-house processing times. If you have an urgent shipping need, please email our team before ordering to be sure we can meet your timeline.

⚡ADDRESS CHANGES
Please make sure that each order's address is the correct & current shipping address! We ship to the address attached to each invoice. If items are returned, postage will need to be paid again before we reship. We accept no responsibility for packages delivered to an outdated address.

⚡ ORDER TRACKING
All orders have a tracking number once shipped. Please use that tracking number to locate your package. If the package appears to be lost, please contact the post office and notify our team so we can assist where possible.

WomanShopsWorld does not accept responsibility for packages lost by the post office.

⚡ INTERNATIONAL ORDERS
All international orders ship via USPS First Class International Mail, unless a shipping upgrade is purchased. Tracking will be provided until the package leaves the US. After that point, it may not be trackable.

International shipments can take 3-4 weeks, sometimes longer. This depends on the Customs in your country, and we have no control over this timeline. If you would like expedited shipping, or door-to-door tracking, please email us before purchasing to make accommodations. 

⚡CUSTOMS FEES 
For packages shipped to international addresses: customer is responsible for any customs fees incurred. There is nothing we can do about these fees and we claim no responsibilities for any duties or tariffs that are levied against your purchase. This is an unavoidable part of international commerce.

⚡GENERAL KINDNESS AND RESPECT 
Lastly: if you are rude, grouchy, offensive, or just plain hard to get along with, I reserve the right to cancel your order. I work for myself so that I don't have to put up with grumps!

 
Refunds and Exchanges
 

⚡RETURNS 

We gladly accept returns* on unused, unopened, un-altered items in original condition, if you contact us within 3 days of receiving your order.Items returned after this timeframe may not qualify for a refund.

Please email us (sales@shopwomanshopsworld.com) BEFORE you return the goods to obtain a return slip & begin the process. 

➜ Unless we made an error, customers are responsible for return fees. If you’d like us to send a prepaid postage label for your return, we can deduct the postage fees from your return.

➜ Return requests made after 3 days of receipt of goods may incur a 10% restocking fee.

➜ Tassel & pompom returns may incur a 20% restocking fee. This is to cover our time spent in pulling and restocking your order.

➜ We are not able to accept returns on yardage of fabric or ribbons, as they have been cut to your desired quantity.

➜ Overstock Sale, Last Chance Sale, Custom Run items & Gift Certificates DO NOT qualify for refunds or exchanges.

 

 
Additional policies and FAQs
 

⚡RESPONSE TIME
We respond to messages as quickly as possible. As a small, family run operation, we aim to unplug from our devices in the evenings, and over weekends, to catch up around the studio and soak up some quality family time.
Thank you in advance for understanding! 

⚡ONLINE ONLY, NO SHOPPING IN PERSON
Located in Columbia, SC? We are too!

However, all of our business is done online. We are set up in our stockrooms and in our daily schedules to ship, ship ship! As much as we'd love the company, this translates to our warehouse being a beautiful mess that is just not fit for shopping in person.

We've got our goodies listed online and we ship within 1-3 business days. I'd say with the added thrill of receiving a package in the mailbox, it's more fun than shopping in person :-)

⚡WHOLESALE
We do offer wholesale discounts*, though our discounts are a bit different from the rest of the industry, as our items are mostly artisan-made and often difficult to source.

Currently, we offer 20% off purchases of 50+ tassels/poms or $200+ of qualifying items, 25% off purchases $750+, and 30% off purchase $1250+.

If you email a copy of your resale license, we can register you as tax-free as well. And if you are looking for much larger quantities (ex: 35+ bracelets, 100+ tassels or 1000+ beads), please reach out to us via email to discuss specialty pricing. 
Click here for more info.

Please note*: Vintage Vinyl Record beads have their own sliding discount scale. Email us for more info.